Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our websites without providing us with any personal information. Each time a website is run, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. Pursuant to art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we require the data for contract processing, or for processing your contact or opening of the customer account, and you cannot complete the order and/or the account opening or cannot send the contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with art. 6 para. 1 P. 1 lit. b DSGVO for contract processing and processing your enquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or if we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.
3. Data transmission
In order to fulfil the contract in accordance with art. 6 para. 1 P. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
4. E-mail newsletter
E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter on the basis of your consent in accordance with art. 6 para. 1 P. 1 lit. a DSGVO.
You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you unsubscribe, we delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
5. Use of data for payment processing
If we make prior concessions, e.g. when purchasing on account, it is necessary to obtain identity and creditworthiness information from specialized service companies (credit agencies) for the conclusion of the contract pursuant to art. 22 para. 2 lit. a DSGVO. To this end, we transfer your personal data required for a credit assessment to the following company:
Creditreform Boniversum GmbH
41460 Neuss, Germany
Appropriate measures to protect your rights, freedoms and legitimate interests are being taken into account. You have the opportunity to make your views known and to challenge the decision by contacting the contact person described below. After complete processing of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
6. Cookies and web analysis
To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with art. 6 para. 1 sentence 1 lit. f DSGVO, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
- Internet Explorer™: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Chrome™: https://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Firefox™: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
If cookies are not accepted, the functionality of our website may be limited.
Use of Matomo for web analysis
If you have given your consent in accordance with art. 6 Par. 1 P. 1 lit. a DSGVO, data is automatically collected and stored on this website for the purpose of website analysis with the help of the web analysis software Matomo (https://matomo.org), a service of the provider InnoCraft Ltd. when you visit a website. Cookies may be used for this purpose. The pseudonymized user profiles are not combined with personal data about the bearer of the pseudonym without express consent to be given separately. After the end of the use of Matomo by us the data collected in this context will be deleted.
All data processed within the framework of the website analysis described above are processed on our servers.
You can revoke your consent at any time with effect for the future by following the instructions below.
After your revocation, an opt-out cookie is stored on your mobile device. If you delete your cookies, you will be asked to give your consent again.
7. Social media plug-ins
Use of social plugins from Facebook, Google, Twitter, Xing
On our website so-called social plugins ("plugins") are used by social networks.
When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transferred directly from the respective provider to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (if applicable in the USA) and stored there. If you are logged into one of the services, the providers can immediately assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed to your contacts. This serves to safeguard our legitimate interests in an optimal marketing of our offer in accordance with art. 6 Para. 1 P. 1 lit. f DSGVO, which predominate in the context of a balancing of interests.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as the possibility of contact and your rights and setting options in this regard to protect your privacy can be found in the data protection information of the providers.
If you do not want social networks to associate the information collected via our website directly with your profile in the relevant service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).
Youtube Video Plugins
Third-party content is included on this website. This content is provided by Google LLC ("Provider").
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
For videos from Youtube, which are integrated on our site, the extended data protection setting is activated. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves the protection of our legitimate interests in an optimal marketing of our offer in accordance with art. 6 Para. 1 P. 1 lit. f DSGVO.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your relevant rights and setting options for the protection of your privacy can be found in the Google data protection information: https://policies.google.com/privacy?hl=en
When using the live chat function, all information is stored exclusively on our own server. There is no transfer to service providers. The Rocket.Chat service used is GDPR-compliant (https://rocket.chat/gdpr).
For reasons of quality assurance and to be able to offer users the best possible service, data is stored. All entries in the context of the live chat are voluntary and can be made anonymously. The following information is saved in the chat log:
- Per chat: User input including the user's chat name
Several cookies are stored in order to be able to offer live chat. The cookies used by the chat system are so-called "session cookies", which are automatically deleted at the end of your session.
9. Contact possibilities and your rights
As a person concerned, you have the following rights:
- according to art. 15 DSGVO the right to request information about your personal data processed by us to the extent described therein;
- in accordance with art. 16 DSGVO the right to demand the immediate correction of incorrect or incomplete personal data stored with us;
- pursuant to art. 17 DSGVO the right to request the deletion of your personal data stored with us, unless further processing is required
- to exercise freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest, or
- to assert, exercise or defend legal claims;
- pursuant to art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
- the correctness of the data is denied by you;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you do need it to assert, exercise or defend legal claims, or
- you have lodged an objection to the processing pursuant to art. 21 DSGVO;
- pursuant to art. 20 DSGVO the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
- pursuant to art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent given or objection to a specific use of data, please contact us directly via the contact information in our imprint.
Right of objection
Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.
After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.