Quality and environmental policy
As a market-orientated company, our supreme aim is to meet all the requirements and expectations of the market itself. With our quality policy and our know-how, we intend to reach a leading position on the market.
Our products and services regarding quality and customers’ benefit are always exemplary. They contribute to increase confidence in our performance and to win new customers. The high quality standard of our products is the most important basis for our long-term business success.
Our company performance is always guided by our customers’ needs. Therefore, permanent obtainability, a fast reaction to customer inquiries and problems and a considerable degree of flexibility and co-operation are self-evident.
Our products and services are standardised and can be delivered within short terms. Especially by providing standard components, short terms of delivery are realised immediately.
Employees, who are motivated, are the key to content customers and quality production. The preconditions are company transparency, constant information and integration of all employees. Their work should be attractive and motivating. They should feel comfortable at a safe workplace. The job itself should be challenging without expecting too much of them.
Individual success should be appreciated. Every employee should be supported in developing self-esteem from his work.
Our company has to take responsibility for the environment. Our professed policy is to avoid or minimise ecological damage and irritation so far it is technically or economically possible. This especially concerns the use of ecofriendly raw materials and supplies, the use of environmentally friendly processes, a reduction of transports and the best possible use of all supporting business sectors.
Our management system should support us in discovering sources of error and alternatives for improvement and finally in deducing the right improvement measures from it. We want to increase our policy of products and services, our production and the fast conduct of business whereas environmental damage is to be minimised.
We are always ready to listen to all complaints and pieces of advice which are given to us by our customers, employees or a third person. All this precious advice is collected in our pool of ideas and used for the development of our improvement principles.